The Show Must Go On with Stuart McGunigall

 In Categories, Inspiration, Travel & Adventure

 

the show must go on with Stuart McGunigall

It’s not everyday that you get to meet a man who has to keep 2000 people entertained for 104 days.

That seems an impossible task, but Stuart McGunigall, Cruise Director on the 2016 Sea Princess World Cruise, has it all under control.

We caught up with him the other day, to get a behind the scenes insight into what the life of a Cruise Director is really like.

Pretty hectic!

He tells it like it is. He speaks from the heart and is both disarming, friendly, funny and fun!

show must go on with Stuart McGunigall

On the day we chatted with him we’d had a few rocky days at sea. There’d been a change of cruise itinerary, which had meant that some shows were postponed due to the safety of the dancers, and we were wondering how he manages to fit the entertainment jigsaw puzzle together when so many things can make plans go awry.

“Well on a sea leg like this it’s all about variety and mixing things up. As a Cruise Director I know what activities we’ve got on offer, but I want to offer something different to keep people happy and entertained – for instance we have 1400 people on board who are all doing the complete world cruise, which means it’s important to mix the entertainment up so that it’s not repetitive.”

the show must go on with Stuart McGunigall

Challenges at Sea

“The biggest conundrum on a world cruise,” he said, “is variety and the weather. This is my first world cruise, so it’s a challenge  to come up with new things all the time. However, I listen to the guests as well, listen to what they’d like to see, and I tell them upfront what you see is what you get with me – so tell me what you want, and the team and I will do our utmost to help you. I believe you have to be upfront and honest with people.”

“If the Captain calls me at 6am in the morning to tell me there’s a problem, and I only got to bed after midnight, then I have to deal with the problem quickly. Perhaps he might say we have an unexpecteed day at sea and are not going into port – this means I have to scrap the Wake Show that I’ve recorded, put together a new one, and arrange entertainment. I have to say to the crew, go and work your magic, tell the passengers that we share their disappointment but tell them that we will make up for it by entertaining them.”

Two shows have had to be postponed due to the weather and we heard Stuart telling passengers over the ship’s intercom how it was. The dancers couldn’t perform when the ship was rock ‘n rolling, because it was unsafe for them.

“When the sea was a bit calmer I said to the Captain, “Can you stop the slight rolling off the ship, you know, because of the stage.” The Captain replied, “I’m not God but I’ll see what I can do!” and he slowed the ship so the next night the show could go on,” Stuart told us with a grin.

the show must go on with Stuart McGunigall

Respect and Sincerity

Stuart emphasised how important it is to have respect for, and from his team, and how necessary it is always to suppport them. “I have the utmost respect for my team, and this is really important. I will always defend them too. I tell them though that a world cruise is going to be a challenge, so my door is always open.”

“I say to my team, look I can teach you how to speak into a microphone, but I can’t tell you how to speak from the heart. You have to be honest with people, you’ve got to talk from the heart, if you talk without sincerity no one’s going to listen to you.”

How Stuart came to life on the ocean wave

“I worked for the BBC in England. I was a football commentator but the government made cut backs and I was put on part time. I was also going through a divorce. So I thought what better way to get over everything that was happening to me, than to run away to sea! Funnily enough many of my father’s side of the family had worked at sea in one way or another.”

Through adversity so Stuart found his place and he’s been at sea 18 years, all of them with Princess Cruises. The first ship he worked on was the Dawn Princess which he boarded in Acapulco in 1998. He met his second wife on board ship and they’ve been married for 16 years and have a 10 year old son

Spooky Fact

Stuart was quite famous in the UK due to his TV work and one day he was asked to do some lifestyle filming with a Tarot Card reader.

“I said that I didn’t believe in that sort of thing, but the funny thing was she told me, ‘You are going to work on an expanse of water for a long long time,’ and here I am! She also said that, ‘Eventually you will finish that work, and this other card tells me you will be famous in another country, but not your homeland,’ so I’m waitingg to see what that prophesy brings one day!

Dream Team

We asked Stu, ‘Who would you book on a cruise if you could chooose any artist?’,

Quick as a flash he replied: “Pavarotti, Lisa Minelli, Frank Sinatra and Neil Diamond. They’d be great for a cruise like this one. But we’ve had, and do have some marvellous performers anyway, such as up and coming star Clara Helms who sings everything from pop to opera – she’s on tonight!”

“One of the best acts we’ve ever had on a Princess Cruise was Jo Little, she’s from the UK, a mighty but powerful comedienne, she holds her own 87and blows ’em away. She has a great voice as well.”

Passion and Enthusiasm

It’s pretty obvious that the Cruise Director can only be as successful as the perforrmance his cast and team delivers. ” I’m passionate about them. I can guarantee you this … when I do my farewell speech to this particular cast as they get off in Dubai, I’ll be in tears. They mean a lot to me. They are like my family.”

Stuart’s passion and raw enthusiasm shine through. He’s not cynical.

I love every minute of this job, I’m passionate about entertaining people. “I know our passengers expect the very best and we have the elite of the elite passengers on this cruise and all I want to do is entertain them,” he told us.

The Wake Show

We asked Stuart to tell us a little about The Wake Show, an onboard TV show that he records each day with Ian, deputy Cruise Director.

“It’s a lighthearted breakfast show with interviews, quizzes and lots of humour. Passengers want to be entertained, they want to hear about the funny things, they don’t want a hard sell. When I do an out-take, you know when things aren’t going right, people love it. For instance I was singing happy birthday to Alex, one of the dancers, and for some unknown reason I sang ‘Happy Birthday Max’ instead … and 2000 passengers heard this, and soon all the passengers were saying, ‘Hello Max’ when they saw her!?

Get Up. Get Dressed and Deliver.

For Stuart, everyday is a show. Everyday is a smile. ” I say that to all my team. The minute you come out of your cabin, the world awaits you. Deliver the best you can is what I tell them.”

“I have 8 years left at sea before I have to retire. I’m really not looking forward to the day Princess Cruises say I have to hang up my microphone. I love what I do.”

If you have any questions for Stuart, why not ask him below in the comments section?

Jo’s a guest of Princess Cruises and opinions on the blog are my own, but if you’d like to find out more about world cruises there are lots of details and facts and figures on the Princess Cruises website.

For more posts about the world cruise you might like:  The Exciting Southern Ocean,  as well as Specialty Dining and more.

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Showing 17 comments
  • Linda
    Reply

    Do they ever have mime artists or puppeteers on board, or are the acts more cabaret style – song and dance?
    I guess the artistes would have to be multi talented for variety!
    How many performers they usually have on board on any section?

    • Johanna
      Reply

      Hi Linda, the acts are more cabaret style, song and dance and big production and yes the artistes are multi talented. I’m not sure how many performers are on board for any section – over to Stuart 🙂

      • Stuart McGunigall
        Reply

        Hi Linda,
        It all depends on what type of voyage a ship is doing, if it’s a typical 7 day cruise it’s usually 3 Guest Entertainers, if it’s a 12 day it might be up to 7 acts. On this World Cruise our Guests will see just over 50 various Entertainers, such as Vocalists, Magicians, Jugglers, Speed Painters, Comedians, Instrumentalist’s, Hypnotist’s,Mime, Puppeteers and Folkloric Shows. I’ve hosted a lot and it’s great to see women on stage now, one of the best I’ve seen is a small lass from the UK by the name of Jo Little, who is both funny and a great vocalist. Yes here at Princess you get some great variety when it comes to Guest Entertainers and Shows.

        • Reply

          Thanks Stuart ~ That sounds absolutely brilliant – I love that you provide such a broad variety of live entertainment to really cater for every taste 😀

        • Johanna
          Reply

          Thanks for all your interesting and information filled replies Stuart. It’s great learning more about what you do. (Hmm, now, why didn’t I ask all those questions 😉 Love that Lifestyle Readers are so savvy though.

  • Life Images by Jill
    Reply

    Wow that is a guy with a huge job – keeping 1400 people entertained for 120 days. I don’t envy his life at all. He must be a real people person and very organized. I guess he has a huge team of people he works with to help make sure everything goes smoothly.

    • Johanna
      Reply

      Stuart’s definitely a people’s person Jill and yes he has a team but still it’s a huge job 🙂

    • Stuart McGunigall
      Reply

      Hi Jill,
      Yes I do have a big and talented team of just over 50 who help me entertain our Guests on such an epic World Cruise. For sure you have to be a people person in this job, as I like to meet and greet as many of our guests as I can. So after almost 18 years in this position it’s literally thousands. Now over to you Jill what’s your “Life Images” all about and how do I get to see these images?

      • Life Images by Jill
        Reply

        Hi Stuart, many thanks for your reply. I am a blogger (I met Jo when she lived in Bunbury), and a “casual” freelance writer and photographer, currently writing for a couple of Australian travel-mostly camping- magazines. Really photography is what I love to do. Mostly wildflowers, food, and landscapes (I am passionate about our amazing Australian landscapes but like overseas travel too). You can see me over at http://www.lifeimagesbyjill.blogspot.com.au

        • Johanna
          Reply

          Jill is a fantastic photographer.

  • Kathy Marris
    Reply

    Such a tough job keeping so many people happy. I don’t know how Stuart does it! My question is “How do you keep it interesting and varied aboard the cruise ship when there are so many different people with different tastes? Are you always on the lookout for new and exciting entertainment and where do you source it from:?

    • Johanna
      Reply

      Hi Kathy, that’s a great question – a lot of auditions happen in America I believe. Over to you Stuart (if you’re there?) The entertainment so far has been incredibly varied and very professional and we are loving it.

      • Stuart McGunigall
        Reply

        Hi Kathy, it’s a question that many guests ask me. Firstly it’s about listening to guests and getting their feedback about the many and varied activities and if there is something that they request, we do our utmost to deliver. As for the Entertainers our Entertainment managers in our Corporate Office in LA book the cats and send them to all our ships around the world and then I have to watch them deliver their product on stage and then listen to the applause from our guests that tells me they are good or not. Glad to say I have never ever had to use the “Shepards Hook” yet !! I have told our guests that when we arrive in Dubai, we have a local “Folkloric Show” which delivers music and dance from this part of the World. We are all looking forward to it. I hope you try a cruise one day.

        • Johanna
          Reply

          Thanks for your great reply to Kathy, Stuart 🙂

        • Kathy Marris
          Reply

          Thanks Stuart, that is all very interesting. I wondered where the entertainment was booked from. The Folkloric Show in Dubai sounds fascinating! I have been on two cruises (one with Sapphire Princess) and have enjoyed both immensely. You Cruise Directors do a fantastic job!

  • Suzanne Fluhr
    Reply

    Interesting interview. I could never imagine having to be “on” (cheerful and polite) for hours at a time. Travel blogging is often solitary and even as a lawyer, I could close my office door and have my calls go to voice mail when I needed to decompress. I knew you were on a long cruise and that many others on the ship were also there for an extended time, but it never occurred to me what it must be like to have to come up with new entertainment for such a long stretch. If they need a zentangle instructor/US based travel blogger for a future sailing, you know who to recommend. 😉

    • Johanna
      Reply

      Hi Suzanne, I know what you mean about ending to decompress, and the reason many of us become bloggers is because we are good at being alone. I also can’t imagine having to be on super cheerful all day every day! Stuart is a people person, but also a real professional. Now, Zentangle, that would make an interesting enrichment lecture on board for sure!

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